Terms and Condition

Last updated: 01/12/2025

Welcome to Kiktoz.com. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using Kiktoz.com, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Kiktoz.com is operated by Kiktoz, a registered company based in the United Arab Emirates.
We sell physical products to customers within the UAE.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.

3. Account Registration

You may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your account details.
You agree to provide accurate, complete, and up-to-date information.
We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products & Availability

All products displayed on Kiktoz.com are subject to availability.
We reserve the right to modify or discontinue any product without prior notice.
Product images are for illustration purposes only; actual products may vary slightly.

5. Pricing & Payments

All prices are listed in AED unless stated otherwise.
Prices may change at any time without prior notice.
Payments are processed securely through our third-party payment provider Ziina.
We do not store or process your card details directly.

6. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Suspected fraud or misuse

If your order is canceled after payment, a refund will be processed according to our refund policy.

7. Shipping & Delivery

We deliver only within the United Arab Emirates.
Delivery timelines are estimates and may vary due to external factors.
Kiktoz is not responsible for delays caused by courier services, weather, or incorrect address details provided by the customer.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy (if available on the website).
Items must be unused, in original condition, and returned within the specified period.
Shipping fees may be non-refundable unless the return is due to our error.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or systems
Upload malicious code or interfere with website functionality
Misuse promotions, discounts, or referral programs

Violation of these rules may result in account termination.

10. Intellectual Property

All content on Kiktoz.com, including:

Text
Images
Logos
Graphics

is the property of Kiktoz and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law:

Kiktoz shall not be liable for indirect, incidental, or consequential damages
We are not responsible for losses resulting from misuse of our products or website

Your use of Kiktoz.com is at your own risk.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of UAE courts.